RETURNS

Prices:
All prices are stated in GBP.  We reserve the right for price changes caused by supplier price changes, error prints in the price list as well as errors in prices due to incorrect information where price adjustments are necessary. 

​Right of withdrawal:
When purchasing goods on the website, you as a customer have a statutory 14 day right of withdrawal that applies from the time you have received a product that you have ordered. 

When using your right of withdrawal:
You must notify Blue Moon Spiritual Wellbeing LTD immediately via email at hello@bluemoonspiritual.com in your email, please include: your name, address, e-mail address, order number and the goods to which the return applies must be clear. You should return the products to Blue Moon Spiritual Wellbeing LTD at the latest within the statutory 14 days after the cancellation notice. You are responsible for return shipping, delivery and condition of the products on return, the products should therefore be shipped well packaged and in original packaging. On the refund amount, we reserve the right to deduct a sum corresponding to the depreciation of value compared to the original value of the product if it has been used or damaged. 

The right of withdrawal does not apply to:
- Purchase of e-books -   

- Blue Moon Spiritual Wellbeing Events
- Purchase of products in the “Self Care” category (e.g. crystals and sprays)
- If it has been more than 14 days since you received your product.
- If the item is not returned to us in the same condition it had when it was delivered to the customer.  

Further information can be found here:

Terms and Conditions

Disclaimer

FAQs